System thinking in single- and double-loop learning on the perceptions of improving ships’ repair performance

A. M. S. Al-Raqadi (), A. Abdul Rahim, M. Masrom and B. S. N. Al-Riyami
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A. M. S. Al-Raqadi: The University of Technology Malaysia (UTM), Razak School of Engineering and Advanced Technology
A. Abdul Rahim: The University of Technology Malaysia (UTM), Razak School of Engineering and Advanced Technology
M. Masrom: The University of Technology Malaysia (UTM), Razak School of Engineering and Advanced Technology
B. S. N. Al-Riyami: Royal Navy of Oman, Engineering and Logistics Support

International Journal of System Assurance Engineering and Management, 2016, vol. 7, issue 1, No 14, 126-142

Abstract: Abstract System thinking (ST) and creative problem solving (CPS) processes are needed to solve problems. The purpose of this research is to emphasise the need for behavioural and transformational problem solving techniques, using a ST approach to improve performance. This research used a modified instrument encompassing single-loop learning (SLL) and double-loops learning (DLL), tied directly to the pedagogy of problem-based learning. The correlation and regression were used to analyze the ‘mindsets/opinions’ of the employees on the perceptions of future improvement. The statistical results were positively related and contributed to the performance. The finding of this research proposed the application of a system engineering methodology (SEM) and ST&CPS framework as a contribution in SLL and DLL to solve problems. The results were compared with the literature.

Keywords: System engineering methodology (SEM); System thinking and creative problem solving (ST&CPS); Single- and double-loop learning (SLL&DLL); Metaphor; Knowledge; Competencies; Performance (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (2)

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DOI: 10.1007/s13198-015-0353-7

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