Managing cooperation in e-business systems

Pradeep Ray () and Lundy Lewis ()
Additional contact information
Pradeep Ray: University of New South Wales
Lundy Lewis: Southern New Hampshire University

Information Systems Frontiers, 2009, vol. 11, issue 2, No 8, 188 pages

Abstract: Abstract E-Business management involves monitoring and controlling all forms of business transactions conducted over the Internet, extranets, and related communications technologies and services. As such, it includes the management of networks, systems, and software applications. E-Business management is beginning to depend increasingly on knowledge of the cooperative aspects of partners in a business chain and the cooperative aspects of stake-holders in e-business operations. The study of cooperation offers many opportunities to apply social network analyses to derive software solutions for the management of e-business. This article provides a methodology and case study that recognises the dimension of cooperation among a multiplicity of organisations, coined “Awareness-based Cooperative Management.” It is aimed towards the design or re-engineering of effective e-business management systems, where the key concept involves the degree of awareness held by e-business stake-holders. Awareness is defined in terms of stake-holder interactions and artefacts used in those interactions such as buyer specifications, requests for proposals, offers, service level agreements, and the like. Since awareness is an indispensable, albeit an inherently vague concept, we cast it and reason about it with the apparatus of fuzzy logic.

Keywords: E-business; E-business management; Design patterns; Social networks; Awareness; Fuzzy reasoning (search for similar items in EconPapers)
Date: 2009
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

Downloads: (external link)
http://link.springer.com/10.1007/s10796-008-9095-2 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:infosf:v:11:y:2009:i:2:d:10.1007_s10796-008-9095-2

Ordering information: This journal article can be ordered from
http://www.springer.com/journal/10796

DOI: 10.1007/s10796-008-9095-2

Access Statistics for this article

Information Systems Frontiers is currently edited by Ram Ramesh and Raghav Rao

More articles in Information Systems Frontiers from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().