The impact of information and communication technology on skilled labor and organization types

Hwan-Joo Seo (), Young Soo Lee (), Jai-Joon Hur () and Jin Ki Kim ()
Additional contact information
Hwan-Joo Seo: Hanyang University
Young Soo Lee: Korea Aerospace University
Jai-Joon Hur: Korea Labor Institute
Jin Ki Kim: Korea Aerospace University

Information Systems Frontiers, 2012, vol. 14, issue 2, No 21, 445-455

Abstract: Abstract Information and Communication Technology (ICT) affects the global economy and the business world enormously. In particular, the impact of ICT on work organization has been in the spotlight since the widespread introduction of computerized systems two decades ago. However, the relationship between ICT and organizational factors has not been indentified clearly. This study aims to investigate possible complementary relationships between ICT diffusion and organizational factors such as: labor, firm organization, product differentiation and the demand for skilled labor. Utilizing detailed firm-level data in Korea, this research scrutinizes whether the relationship among the organizational factors in Korean firms is different from that of other technologically advanced countries. The results show that ICT demand is complementary to investment in human capital and product differentiation, but not to autonomous organizations. ICT is also found to contribute to productivity and profitability in addition to its effects on these relationships. The results do not show any synergic effect with other factors, however. Investment in ICT should be considered with other organizational factors with attention paid to synergistic effects. The implications could help practitioners as well as academicians in investing in ICT and in studying ICT investment respectively.

Keywords: ICT; Work organization; Skilled labor; Human capital; Complementarity (search for similar items in EconPapers)
Date: 2012
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://link.springer.com/10.1007/s10796-010-9276-7 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:infosf:v:14:y:2012:i:2:d:10.1007_s10796-010-9276-7

Ordering information: This journal article can be ordered from
http://www.springer.com/journal/10796

DOI: 10.1007/s10796-010-9276-7

Access Statistics for this article

Information Systems Frontiers is currently edited by Ram Ramesh and Raghav Rao

More articles in Information Systems Frontiers from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().