Service-oriented intelligent group decision support system: Application in transportation management
Shiwei He (),
Rui Song and
Sohail S. Chaudhry ()
Additional contact information
Shiwei He: Beijing Jiaotong University
Rui Song: Beijing Jiaotong University
Sohail S. Chaudhry: Villanova School of Business, Villanova University
Information Systems Frontiers, 2014, vol. 16, issue 5, No 13, 939-951
Abstract:
Abstract In today’s ever changing consumer driven market economy, it is imperative for providers to respond expeditiously to the changes demanded by the customer. This phenomenon is no different in the transportation sector in which a service-oriented Group Decision Support System (GDSS) provides an important role in transportation enterprise to effectively manage and rapidly respond to the varying needs of the customer. In this paper, we explore the integration problem of service-oriented system and intelligence technology through the use of a GDSS. Initially, we analyze a service-oriented architecture and then, propose the design architecture of a service-oriented GDSS. Next, we put forward a general framework that integrates the intelligent techniques as a component into the architecture of service oriented GDSS. In addition, we illustrate how Artificial Intelligence techniques can resolve the conflicts of distributed group decisions. The paper is concluded by providing a number of applications in the railway management system that demonstrates the benefits of the utilization of a service oriented intelligent GDSS.
Keywords: Service-oriented architecture; Group decision support system; Transportation; Management; Artificial intelligence (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (3)
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DOI: 10.1007/s10796-013-9439-4
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