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Organizational implications of a comprehensive approach for cloud-storage sourcing

Venkataraghavan Krishnaswamy () and R. P. Sundarraj ()
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Venkataraghavan Krishnaswamy: Indian Institute of Technology Madras
R. P. Sundarraj: Indian Institute of Technology Madras

Information Systems Frontiers, 2017, vol. 19, issue 1, No 4, 57-73

Abstract: Abstract Cloud-computing facilitates consumers to source online storage-services on a pay-as-you-go basis. The sourcing of storage-as-a-service (STaaS) requires a decision maker to contend with several elements such as pricing structure, application characteristics and quality-of-service requirements, in addition to tactical considerations such as risk propensity and supplier diversification. This makes STaaS sourcing a complex task. Discussion on STaaS sourcing models addressing these aspects and their utility to decision-makers is, however, scant. In this paper, we propose a two-stage holistic approach based on Data Envelopment Analysis (DEA) and Goal programming (GP). We derive insights provided by these models from 10800 runs using market-based data. We also use an experiment to assess our hypothesis concerning the impact of task complexity on decision-quality. Both these experiments have implications for different business scenarios in the STaaS market, and for decision-making. We discuss these managerial implications, and present a prototype Decision Support System (DSS) to aid STaaS selection.

Keywords: Sourcing; Cloud computing; Storage-as-a-service; Cloud sourcing; Task complexity; Multicriteria decision-making; STaaS (search for similar items in EconPapers)
Date: 2017
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DOI: 10.1007/s10796-015-9588-8

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