Effectiveness of standards consortia: Social network perspectives

Beomjin Choi (), T. S. Raghu (), Ajay Vinzé () and Kevin J. Dooley ()
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Beomjin Choi: California State University Sacramento
T. S. Raghu: W. P. Carey School of Business, Arizona State University
Ajay Vinzé: University of Missouri
Kevin J. Dooley: W. P. Carey School of Business, Arizona State University

Information Systems Frontiers, 2019, vol. 21, issue 2, No 9, 405-416

Abstract: Abstract With the rapid assimilation of e-business capabilities into generally accepted business practices, there has been a rush to ensure standards exist to allow for seamless integration and interfaces between all the concerned parties. While standards consortia have grown in number and importance in the private sector over the past decade, little is known about how effective standards consortia are in addressing the needs for developing e-business standards. The current study examines the relationships between task characteristics of e-business standards and group effectiveness of standards consortia in terms of group centralization, group cohesiveness, and group diversity. We took a case study approach and analyze email archives from the ebXML standards efforts using social network analysis techniques. The findings of the study indicate that the expanding nature of e-business standards and a broader participation of IT vendor and users must be considered in order to improve group effectiveness of standards consortia. Managerial implications of the findings are discussed.

Keywords: E-business standards development; Standards consortia; Task characteristics; Group effectiveness; Social network analysis (search for similar items in EconPapers)
Date: 2019
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DOI: 10.1007/s10796-017-9759-x

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