Do Agile Managed Information Systems Projects Fail Due to a Lack of Emotional Intelligence?

Tan Trung Luong (), Uthayasankar Sivarajah () and Vishanth Weerakkody ()
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Tan Trung Luong: University of Bradford
Uthayasankar Sivarajah: University of Bradford
Vishanth Weerakkody: University of Bradford

Information Systems Frontiers, 2021, vol. 23, issue 2, No 11, 415-433

Abstract: Abstract Agile development methodologies (ADM) have become a widely implemented project management approach in Information Systems (IS). Yet, along with its growing popularity, the amount of concerns raised in regard to human related challenges caused by applying ADM are rapidly increasing. Nevertheless, the extant scholarly literature has neglected to identify the primary origins and reasons of these challenges. The purpose of this study is therefore to examine if these human related challenges are related to a lack of Emotional Intelligence (EI) by means of a quantitative approach. From a sample of 194 agile practitioners, EI was found to be significantly correlated to human related challenges in agile teams in terms of anxiety, motivation, mutual trust and communication competence. Hence, these findings offer important new knowledge for IS-scholars, project managers and human resource practitioners, about the vital role of EI for staffing and training of agile managed IS-projects.

Keywords: Agile; Information systems; Project management; Emotional intelligence (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (2)

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DOI: 10.1007/s10796-019-09962-6

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