Visual Analytics: Transferring, Translating and Transforming Knowledge from Analytics Experts to Non-technical Domain Experts in Multidisciplinary Teams

Olivera Marjanovic (), Greg Patmore () and Nikola Balnave ()
Additional contact information
Olivera Marjanovic: University of Technology Sydney
Greg Patmore: University of Sydney
Nikola Balnave: Macquarie University

Information Systems Frontiers, 2023, vol. 25, issue 4, No 16, 1588 pages

Abstract: Abstract Today’s complex problems call for multidisciplinary analytics teams comprising of both analytics and non-technical domain (i.e. subject matter) experts. Recognizing the difference between data visualisaion (DV) (i.e. static visual outputs) and visual analytics (VA) (i.e. a process of interactive visual data exploration, guided by user’s domain and contextual knowledge), this paper focuses on VA for non-technical domain experts. By seeking to understand knowledge sharing from VA experts to non-technical users of VA in a multidisciplinary team, we aim to explore how these domain experts learn to use VA as a thinking tool, guided by their knowing-in-practice. The research described in this paper was conducted in the context of a long-term industry-wide research project called the ‘Visual Historical Atlas of the Australian Co-operatives’, led by a multidisciplinary VA team who faced the challenge tackled by this research. Using Action Design Research (ADR) and the combined theoretical lens of boundary objects and secondary design, the paper theorises a three-phase method for knowledge transfer, translation and transformation from VA experts to domain experts using different types of VA-related boundary objects. Together with the proposed set of design principles, the three-phase model advances the well-established stream of research on organizational use of analytics, extending it to the emerging area of visual analytics for non-technical decision makers.

Keywords: Analytics; Data visualization; Visual analytics; Non-technical decision makers; Action Design Research (ADR) project; Visual Historical Atlas of the Australian Cooperatives (VHAAC) (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1007/s10796-022-10310-4 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:infosf:v:25:y:2023:i:4:d:10.1007_s10796-022-10310-4

Ordering information: This journal article can be ordered from
http://www.springer.com/journal/10796

DOI: 10.1007/s10796-022-10310-4

Access Statistics for this article

Information Systems Frontiers is currently edited by Ram Ramesh and Raghav Rao

More articles in Information Systems Frontiers from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().