Visualization of Digital Transformation Initiatives Elements through ArchiMate Viewpoints

Silvia Bogea Gomes (), Flavia Maria Santoro (), Miguel Mira Silva () and Maria-Eugenia Iacob ()
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Silvia Bogea Gomes: Universidade de Lisboa Instituto Superior Tecnico
Flavia Maria Santoro: University of the State of Rio de Janeiro
Miguel Mira Silva: Universidade de Lisboa Instituto Superior Tecnico
Maria-Eugenia Iacob: University of Twente

Information Systems Frontiers, 2025, vol. 27, issue 2, No 18, 743-768

Abstract: Abstract Digital transformation stems from a mix of personal and corporate IT environments and involves integrating digital technologies and business processes in a digital economy. As such, organizations expect that digital transformation improves performance, increases their reach, and ensures better business results. However, there is still a lack of (i) conceptual models to provide an accurate representation of the digital transformation elements; and (ii) standard visualizations of such elements to specific stakeholders. In a previous work, a reference model to support digital transformation initiatives using ArchiMate was proposed. In this paper, we address the second part of this problem regarding the need for specific visualizations. We followed the Design Science Research approach to learn how to identify the needs of the stakeholders, extending and improving the reference model through the design of a set of architectural viewpoints. We used the well-known ArchiSurance case to demonstrate the application of the viewpoints and semi-structured interviews to evaluate the proposal, providing insights to the discussion of the results obtained.

Keywords: Digital transformation; ArchiMate; Viewpoint; Reference model; Ontology; Business transformation (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s10796-023-10469-4

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