Editorial—IT Investment Payoff in E-Business Environments: Research Issues

Rajiv Kohli (), Susan A. Sherer () and Ayelet Baron ()
Additional contact information
Rajiv Kohli: University of Notre Dame
Susan A. Sherer: Lehigh University
Ayelet Baron: Worldwide Sales, Cisco Systems, Inc.

Information Systems Frontiers, 2003, vol. 5, issue 3, No 1, 239-247

Abstract: Abstract E-business environments pose unique challenges to the measurement of information technology payoff. In this paper we discuss some of those challenges as stemming from issues such as the productivity paradox, level of measurement, choice of metrics and the process of measurement. Further, we discuss those characteristics that make investments in E-business environment different from other types of IT investment. In doing so, we draw upon the contribution of the papers in this special issue of Information Systems Frontiers and conclude with our proposal for areas where further research needs to be conducted.

Keywords: IT payoff; E-business environments; E-commerce; information technology productivity; information technology investment (search for similar items in EconPapers)
Date: 2003
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
http://link.springer.com/10.1023/A:1025632525371 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:infosf:v:5:y:2003:i:3:d:10.1023_a:1025632525371

Ordering information: This journal article can be ordered from
http://www.springer.com/journal/10796

DOI: 10.1023/A:1025632525371

Access Statistics for this article

Information Systems Frontiers is currently edited by Ram Ramesh and Raghav Rao

More articles in Information Systems Frontiers from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().