An Empirical Study of Use Contexts in the Mobile Internet, Focusing on the Usability of Information Architecture

Hoyoung Kim (), Jinwoo Kim () and Yeonsoo Lee ()
Additional contact information
Hoyoung Kim: Yonsei University
Jinwoo Kim: Yonsei University
Yeonsoo Lee: Yonsei University

Information Systems Frontiers, 2005, vol. 7, issue 2, No 6, 175-186

Abstract: Abstract The mobile Internet—accessing the Internet via a mobile device—has become quite popular recently. The mobile Internet is mainly different from the stationary Internet because it may be used in various contexts, whereas the stationary Internet is mostly used in pre-determined environments. However, it is unclear when the mobile Internet is used most frequently, and in what context it is most useful. A greater understanding of the contexts for using the mobile Internet will relieve usability problems that mobile Internet users often encounter. This paper proposes a conceptual framework of use contexts, which includes various facets of contexts related to the mobile Internet. It then presents the results of an exploratory study in which the use contexts for the mobile Internet and corresponding usability problems have been empirically monitored. The results indicate that use of the mobile Internet is heavily clustered around a few key contexts, rather than dispersed widely in diverse contexts. Moreover, different contexts are found to cause different kinds of usability problems. The paper ends with theoretical and practical implications of the study results.

Keywords: mobile Internet; context; information architecture; usability problem (search for similar items in EconPapers)
Date: 2005
References: View complete reference list from CitEc
Citations: View citations in EconPapers (6)

Downloads: (external link)
http://link.springer.com/10.1007/s10796-005-1486-z Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:infosf:v:7:y:2005:i:2:d:10.1007_s10796-005-1486-z

Ordering information: This journal article can be ordered from
http://www.springer.com/journal/10796

DOI: 10.1007/s10796-005-1486-z

Access Statistics for this article

Information Systems Frontiers is currently edited by Ram Ramesh and Raghav Rao

More articles in Information Systems Frontiers from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().