Digital Transformation in Health Care: Augmented Reality for Hands-Free Service Innovation

Kai Klinker (), Manuel Wiesche () and Helmut Krcmar ()
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Kai Klinker: Technical University of Munich
Manuel Wiesche: Technical University of Munich

Information Systems Frontiers, No 0, 13 pages

Abstract: Abstract Health care professionals regularly require access to information systems throughout their daily work. However, existing smart devices like smartphones and tablets are difficult to use at the point of care, because health care professionals require both hands during their work. Following a design science research approach including ethnographic fieldwork and prototype tests with focus groups, we find that Augmented Reality smart glass applications offer potential for service innovation in the health care sector. Our smart glass prototype supports health care professionals during wound treatment by allowing them to document procedures hands-free while they perform them. Furthermore, we investigate the use of audio based and physical interaction with the smart glasses in a within-subjects design experiment.

Keywords: Augmented reality; Health care; Digital transformation; Smart devices; Smart services (search for similar items in EconPapers)
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DOI: 10.1007/s10796-019-09937-7

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