On the gap between reality and registration: a business event analysis classification framework

Seppe K. L. M. vanden Broucke (), Filip Caron, Jasmien Lismont, Jan Vanthienen and Bart Baesens
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Seppe K. L. M. vanden Broucke: KU Leuven
Filip Caron: KU Leuven
Jasmien Lismont: KU Leuven
Jan Vanthienen: KU Leuven
Bart Baesens: KU Leuven

Information Technology and Management, 2016, vol. 17, issue 4, No 6, 393-410

Abstract: Abstract This paper presents a business event analysis classification framework, based on five business criteria. As a result, we are able to distinguish thirteen event types distributed over four categories, i.e. truthful, invisible, false and unobserved events. Currently, several of these event types are not commonly dealt with in business process management (BPM) and analytics (BPA) research. Based on the proposed framework we situate the different BPM and BPA research areas and indicate the potential issues for each field. A business case is elaborated to demonstrate the relevance of the event classification framework.

Keywords: Business process management; Business process analytics; Business events (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (1)

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DOI: 10.1007/s10799-016-0262-8

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