Information Technology & Tourism

2016 - 2025

Current editor(s): Zheng Xiang

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2025, volume 27, articles 3

Artificial intelligence and tourism: a first toolbox of sources for updating and guidelines for publishing pp. 513-516

Luisa Mich

Spatio-Temporal Tourist Behavior (STTB) under digital footprints: a systematic literature review pp. 517-545

Yuwei Xiao, Shan Jiang and Zhenxin Zhang

Virtual reality’s promise for eco-friendly adventures: a study on its role in fostering sustainable tourism and reducing environmental footprint pp. 547-577

Chunyu Jiang, Sedigheh Moghavvemi and Seuk Wai Phoong

SHMIS: An integrated IoT context awareness framework for hotel management to enhance guest experience and operational efficiency pp. 579-612

Samah A. Z. Hassan and Ahmed M. Eassa

Forecasting tourism demand with pre-holiday attribute pp. 613-648

Yong Liu, Xiang-jie Fu and Jeffrey Lin Yi Forrest

Personalized travel itinerary recommendation enhancing by user interests and point-of-interest characteristics pp. 649-682

Chia-Wen Chang, Chieh-Yuan Tsai, Liguo Yao, R. J. Kuo and Chi-Yang Tsai

Designing visitor journey for optimized visitor throughput: a case study of Rawdah al shareefah pp. 683-703

Waqas Bukhari

Producing alternative tourism routes using network analysis to promote Seferihisar cittaslow concept pp. 705-737

Nermin Merve Yalçınkaya, Deniz Arca and Hulya Keskin Citiroglu

Improving trust in online reviews: a machine learning approach to detecting artificial intelligence-generated reviews pp. 739-766

Ana Marta Santos and Nuno Antonio

Lessons learned from an abandoned tourism and travel blockchain project: the case of winding tree pp. 767-795

Horst Treiblmaier

A recommender-based web platform to boost tourism in marginal territories pp. 797-831

Andrea Generosi, José Yuri Villafan, Maddalena Ferretti and Maura Mengoni

ElderWander: an accessible digital tourism platform for older adults pp. 833-863

Rita Costa, José Coelho, Diogo Lima, Carlos Duarte and Pedro Moita

Exploring experience design features in the metaverse concerts: a mixed-method approach pp. 865-886

Jijun Chen, Yoon Joo Lee, Xinran Lehto and Yue Zhu

2025, volume 27, articles 2

AI-powered smartphones and phygital tourism experiences: implications and future research directions pp. 307-316

Uglješa Stankov, Ulrike Gretzel and Miroslav D. Vujičić

Reshaping the future of tourism & hospitality industry through blockchain technology: a systematic literature review pp. 317-343

Yassine Mountije, Dora Agapito and Celia Ramos

Navigating the digital transformation of ocean tourism industries: insights from the literature and industry experts pp. 345-384

Kyung Young Lee, Reihane Sobhaeerooy and Lorn Sheehan

Tell me more: integrating LLMs in a cultural heritage website for advanced information exploration support pp. 385-416

Angelo Geninatti Cossatin, Noemi Mauro, Fabio Ferrero and Liliana Ardissono

Human vs. robot service provider agents in service failures: comparing customer dissatisfaction and the mediating role of forgiveness and service recovery expectation pp. 417-448

Zuwen Huang and Ada Lo

Use of central bank digital currency in the travel context pp. 449-476

Kyoungmin Lee, Minsung Kim, Sohyun Yoon and Jin-young Kim

Optimising geotrail planning by leveraging least-cost path for sustainable geotourism development: a case study on a Tasmanian west coast post-mining landscape pp. 477-512

Mark A. Williams, Stephen Rolls and Melinda T. McHenry

2025, volume 27, articles 1

A systematic literature review on payment methods in hospitality and tourism pp. 1-27

Ruoyuan Wang and Chung-Shing Chan

A survey on point-of-interest recommendations leveraging heterogeneous data pp. 29-73

Zehui Wang, Wolfram Höpken and Dietmar Jannach

Understanding the influence of data characteristics on the performance of point-of-interest recommendation algorithms pp. 75-124

Linus W. Dietz, Pablo Sánchez and Alejandro Bellogín

Revisiting and exploring trust in the digital era: conceptualization and scale development of digital trust in hospitality and tourism pp. 125-155

Minwoo Lee, Seonjeong Ally Lee, Hyejo Hailey Shin and Miyoung Jeong

Examining the effects of values and risks on outdoor food delivery robot adoption using mixed methods: different stakeholders’ perspectives pp. 157-188

Boyu Lin, Woojin Lee, Rui Yang and Egon Lim

Modeling sustainable city trips: integrating $$\text {CO}_{2}\text {e}$$ CO 2 e emissions, popularity, and seasonality into tourism recommender systems pp. 189-226

Ashmi Banerjee, Tunar Mahmudov, Emil Adler, Fitri Nur Aisyah and Wolfgang Wörndl

Discovering sentiment insights: streamlining tourism review analysis with Large Language Models pp. 227-261

Dario Guidotti, Laura Pandolfo and Luca Pulina

Beyond words: unveiling the implications of blank reviews in online rating systems pp. 263-284

Juan Pedro Mellinas and Veronica Leoni

When and why personalized tourism recommendations reduce purchase intention? pp. 285-305

Fangxuan Li

2024, volume 26, articles 4

The perils of smart technology in museums pp. 587-609

Yulan Fan, Aliana Man Wai Leong, IpKin Anthony Wong and Jingwen (Daisy) Huang

Travelers’ viewpoints on machine translation using Q methodology: a perspective of consumption value theory pp. 611-632

Namhee Lee and Kanghee Lee

Solving the tourist trip planning problem with attraction patterns using meta-heuristic techniques pp. 633-678

Kadri Sylejmani, Vigan Abdurrahmani, Arben Ahmeti and Egzon Gashi

Sequential framework for analyzing mobile click-through decision in online travel agency with user digital footprints pp. 679-709

Hongming Gao, Di Deng, Hongwei Liu and Zhouyang Liang

Modelling barriers to metaverse adoption in the hospitality and tourism industry pp. 711-743

Ming Chi, Yanli Chen, Yongshun Xu and Yuetong Wu

Digital transformation: what are the smart cities today? pp. 745-747

Alya Aulia Nurdin

2024, volume 26, articles 3

Do deep learning models accurately measure visual destination image? A comparison of a fine-tuned model to past work pp. 377-406

Lyndon J. B. Nixon

Simulation of recommender systems driven tourism promotion campaigns pp. 407-448

Greta Piliponyte, David Massimo and Francesco Ricci

Promoting sustainable tourism by recommending sequences of attractions with deep reinforcement learning pp. 449-484

Anna Dalla Vecchia, Sara Migliorini, Elisa Quintarelli, Mauro Gambini and Alberto Belussi

Developing 360-degree stimuli for virtual tourism research: a five-step mixed measures procedure pp. 485-519

Biqiang Liu, Anna Kralj, Brent Moyle and Yaoqi Li

Enabling active visitor management: local, short-term occupancy prediction at a touristic point of interest pp. 521-552

Jessica Bollenbach, Stefan Neubig, Andreas Hein, Robert Keller and Helmut Krcmar

Automated photo filtering for tourism domain using deep and active learning: the case of Israeli and worldwide cities on instagram pp. 553-582

Abigail Paradise-Vit, Aviad Elyashar and Yarden Aronson

Technology application in aviation, tourism and hospitality: recent developments and emerging issues pp. 583-585

Nurul Asyikin Idrus

2024, volume 26, articles 2

Reaching new heights: investigating adoption factors shaping the moon landing of metaverse tourism pp. 219-253

Rajat Kumar Behera, Pradip Kumar Bala and Nripendra P. Rana

Attributes influencing guests’ experiences: a comparison of nonprofit and for-profit peer-to-peer accommodation platforms pp. 255-291

Vivian C. Medina-Hernandez, Estela Marine-Roig and Berta Ferrer-Rosell

Quantifying differences between UGC and DMO’s image content on Instagram using deep learning pp. 293-329

Ángel Díaz-Pacheco, Rafael Guerrero-Rodríguez, Miguel Á. Álvarez-Carmona, Ansel Y. Rodríguez-González and Ramón Aranda

Understanding the adoption of data-driven decision-making practices among Canadian DMOs pp. 331-345

Michelle Novotny, Rachel Dodds and Philip R. Walsh

Investigating the impact of autonomy on presence: a comparative analysis on sense of presence and telepresence pp. 347-367

Guang Liu and Boshi Tian

Technology Application in Tourism Fairs, Festivals and Events in Asia pp. 369-371

M. Silahul Mu’min

Digital transformation and innovation in tourism events pp. 373-375

Irfan Walhidayah

2024, volume 26, articles 1

The influence of AI and smart apps on tourist public transport use: applying mixed methods pp. 1-24

Myung Ja Kim, C. Michael Hall and Namho Chung

Does familiarity with the attraction matter? Antecedents of satisfaction with virtual reality for heritage tourism pp. 25-57

Kichan Nam, Jeff Baker and Christopher S. Dutt

Assessing the helpfulness of hotel reviews for information overload: a multi-view spatial feature approach pp. 59-87

Yang Liu, Xingchen Ding, Maomao Chi, Jiang Wu and Lili Ma

The influence of robot anthropomorphism and perceived intelligence on hotel guests’ continuance usage intention pp. 89-117

Xiaoxiao Song, Huimin Gu, Yunpeng Li, Xi Y. Leung and Xiaodie Ling

Instagram travel influencers coping with COVID-19 travel disruption pp. 119-146

Andrei Kirilenko, Katarzyna Emin and Karen C. N. Tavares

Big data analytics of online news to explore destination image using a comprehensive deep-learning approach: a case from Mexico pp. 147-182

Rafael Guerrero-Rodríguez, Miguel Á. Álvarez-Carmona, Ramón Aranda and Ángel Díaz-Pacheco

Does algorithmic filtering lead to filter bubbles in online tourist information searches? pp. 183-217

Yaqi Gong, Ashley Schroeder, Bing Pan, S. Shyam Sundar and Andrew J. Mowen