Strategic visitor flows and destination management organization
Rodolfo Baggio and
Miriam Scaglione ()
Additional contact information
Miriam Scaglione: University of Applied Sciences and Arts Western Switzerland Valais
Information Technology & Tourism, 2018, vol. 18, issue 1, No 3, 29-42
Abstract The relevance of the monitoring of visitor flows (VF), namely the general or aggregate patterns of travellers’ movements in a given area is twofold. On the one hand, they are relevant for the spatial description of travel networks. On the other hand, VF patterns are challenging traditional organization of destination management (DM) and are becoming a strategic tool. VFs are useful for reshaping the DM organization’s governance model from a static-central model to a dynamic network. The aim of this research is to estimate SVF using the data movement recorded by a test carried out with an anonymised and highly aggregated mobile phone data set, provided by Swisscom—the major Swiss mobile company. This research sheds some light on the relevance of VF in the understanding and improving of DM organization governance. Furthermore, it provides evidence of the existence of SVF at different levels of geographical scale obtained by network analysis techniques.
Keywords: Spatial movement patterns of travellers; Network models; Mobile phone data; Third Generation DMO (search for similar items in EconPapers)
References: View references in EconPapers View complete reference list from CitEc
Citations: Track citations by RSS feed
Downloads: (external link)
http://link.springer.com/10.1007/s40558-017-0096-1 Abstract (text/html)
Access to the full text of the articles in this series is restricted.
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:spr:infott:v:18:y:2018:i:1:d:10.1007_s40558-017-0096-1
Ordering information: This journal article can be ordered from
http://www.springer. ... ystems/journal/40558
Access Statistics for this article
Information Technology & Tourism is currently edited by Zheng Xiang
More articles in Information Technology & Tourism from Springer
Bibliographic data for series maintained by Sonal Shukla ().