Creating the foundation for digital twins in the manufacturing industry: an integrated installed base management system
Daniel Olivotti (),
Benedikt Lebek and
Michael Breitner ()
Additional contact information
Daniel Olivotti: Leibniz Universität Hannover
Sonja Dreyer: Leibniz Universität Hannover
Benedikt Lebek: bhn Dienstleistungs GmbH & Co. KG
Information Systems and e-Business Management, 2019, vol. 17, issue 1, No 4, 89-116
Abstract Services play an important role in the manufacturing industry. A shift in emphasis from selling physical products to offering product–service systems is perceived. Detailed knowledge of machines, components and subcomponents in whole plants must be provided. Installed base management contributes to this and enables services in manufacturing to maintain high machine availability and reduce downtimes. Installed base management assists in data structuring and management. By combining installed base data with sensor data, a digital twin of the installed base results. Following the action design research approach, an integrated installed base management system for manufacturing is presented and implemented in practice. An engineering and manufacturing company is involved in the research process and ensures practical relevance. Requirements are not only deduced from the literature but also identified in focus group discussions. A detailed test run with real data is performed for evaluation purpose using a demonstration machine. To enable a generalization, design principles for the development and implementation of such an integrated installed base management system are created.
Keywords: Installed base management; Integrated installed base management system; Digital twin; Action design research (ADR) (search for similar items in EconPapers)
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1) Track citations by RSS feed
Downloads: (external link)
http://link.springer.com/10.1007/s10257-018-0376-0 Abstract (text/html)
Access to the full text of the articles in this series is restricted.
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:spr:infsem:v:17:y:2019:i:1:d:10.1007_s10257-018-0376-0
Ordering information: This journal article can be ordered from
http://www.springer. ... ystems/journal/10257
Access Statistics for this article
Information Systems and e-Business Management is currently edited by Jörg Becker and Michael J. Shaw
More articles in Information Systems and e-Business Management from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().