The role of CIO in digital transformation: an exploratory study

Raghu Nandan Chawla (), Praveen Goyal () and Deepak Kumar Saxena ()
Additional contact information
Raghu Nandan Chawla: Birla Institute of Technology and Science (BITS) Pilani
Praveen Goyal: Birla Institute of Technology and Science (BITS) Pilani
Deepak Kumar Saxena: Indian Institute of Technology (IIT)

Information Systems and e-Business Management, 2023, vol. 21, issue 4, No 1, 797-835

Abstract: Abstract With a continuous stream of emerging technologies, organizations are increasingly seeking to digitally transform their business towards ever efficient, intelligent, and self-learning business models. As the recognized head of IT, the Chief Information Officer (CIO) is often tasked with the responsibility of successfully implementing Digital Transformation (DT) initiatives. While there are independent studies on CIO role, and on the impact of DT, the role of CIO is not sufficiently examined in the DT context. This study fills this gap by conducting multiple case study of six organizations engaged in DT. Following the role theory, the study emphasizes the CIO as an actor focused on digital strategy and empirically delineates the multidimensional task demands associated with DT regarding the CIO role under the new strategic realities of the digital age. We find that while traditional CIO roles still apply, the DT context adds more nuances in such roles. Moreover, some new roles (e.g., legacy systems integration, risk management and IT security) have become crucial that are not adequately captured in extant literature on CIO roles.

Keywords: Digital transformation; Chief Information Officer; DT; CIO; Leadership (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1007/s10257-023-00651-1 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:infsem:v:21:y:2023:i:4:d:10.1007_s10257-023-00651-1

Ordering information: This journal article can be ordered from
http://www.springer. ... ystems/journal/10257

DOI: 10.1007/s10257-023-00651-1

Access Statistics for this article

Information Systems and e-Business Management is currently edited by Jörg Becker and Michael J. Shaw

More articles in Information Systems and e-Business Management from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().