SOPA: a framework for sustainability-oriented process analysis and re-design in business process management

Finn Klessascheck (), Ingo Weber () and Luise Pufahl ()
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Finn Klessascheck: Technical University of Munich
Ingo Weber: Technical University of Munich
Luise Pufahl: Technical University of Munich

Information Systems and e-Business Management, 2025, vol. 23, issue 2, No 7, 489-537

Abstract: Abstract Given the continuous global degradation of the Earth’s ecosystem due to unsustainable human activity, it is increasingly important for enterprises to evaluate the effects they have on the environment. Consequently, assessing the impact of business processes on sustainability is becoming an important consideration in the discipline of Business Process Management (BPM). However, existing practical approaches that aim at a sustainability-oriented analysis of business processes provide only a limited perspective on the environmental impact caused. Further, they provide no clear and practically applicable mechanism for sustainability-driven process analysis and re-design. Following a design science methodology, we here propose and study SOPA, a framework for sustainability-oriented process analysis and re-design. SOPA extends the BPM life cycle by use of Life Cycle Assessment (LCA) for sustainability analysis in combination with Activity-based Costing (ABC). We evaluate SOPA and its usefulness with a case study, by means of an implementation to support the approach, thereby also illustrating the practical applicability of this work.

Keywords: Sustainable business process management; Life cycle assessment; Business process life cycle; Business process simulation; Business process re-design (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s10257-024-00695-x

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