Integrating mobile phone technologies into labor-market intermediation: a multi-treatment experimental design

Ana Dammert, Jose Galdo and Virgilio Galdo

IZA Journal of Labor & Development, 2015, vol. 4, issue 1, 1-27

Abstract: This study investigates the causal impacts of integrating mobile phone technologies into traditional public labor-market intermediation services on employment outcomes. By providing faster, cheaper and up-to-date information on job vacancies via SMS, mobile phone technologies might affect the rate at which offers arrive as well as the probability of receiving a job offer. We implement a social experiment with multiple treatments that allows us to investigate both the role of information channels (digital versus non-digital) and information sets (restricted [public] versus unrestricted [public/private]). The results show positive and significant short-term effects on employment for public labor-market intermediation. While the impacts from traditional labor-market intermediation are not large enough to be statistically significant, the unrestricted digital treatment group shows statistically significant short-term employment effects. As for potential matching efficiency gains, the results suggest no statistically significant effects associated with either information channels or information sets. JEL classification codes: I3, J2 Copyright Dammert et al. 2015

Keywords: Mobile phones; Labor-market intermediation; ICT; Field experiments; Peru (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (31)

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DOI: 10.1186/s40175-015-0033-7

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