Complex Network Analysis for Knowledge Management and Organizational Intelligence

Josef Daňa (), Francesco Caputo () and Jaroslav Ráček ()
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Josef Daňa: Masaryk University
Francesco Caputo: University of Salerno
Jaroslav Ráček: Masaryk University

Journal of the Knowledge Economy, 2020, vol. 11, issue 2, No 1, 405-424

Abstract: Abstract The scope and focus of knowledge management has changed multiple times over the last decades, each shift revealing new challenges to management science. Recent change of perspective drawing from systems thinking is suggesting that knowledge is created through interaction between people. Complex network analysis is a rigorous method that can be used for evaluation of interaction patterns between employees. The literature suggests that specific interaction patterns are related to increased knowledge flow, innovativeness, and performance. Aim of this paper is to provide an overview of various approaches utilizing the complex network analysis in organizations and present suggestions that might support managerial decision-making processes related to knowledge management and organizational intelligence.

Keywords: Social network analysis; Complex networks; Network science; Knowledge management; Knowledge flow; Organizational intelligence (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (13)

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DOI: 10.1007/s13132-018-0553-x

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