Enablers and Outcomes of Knowledge Management Implementation in Supply Chains: Manufacturing Companies Perspective

Muhammed Kürşad Özlen ()
Additional contact information
Muhammed Kürşad Özlen: Global Humanistic University

Journal of the Knowledge Economy, 2021, vol. 12, issue 3, No 25, 1517-1532

Abstract: Abstract Companies wish to understand (1) the need for knowledge management implementation (KMI) and (2) its possible enablers and outcomes to facilitate its success. This study aims to provide a generic picture by identifying the awareness level of Turkish companies and their recognized key enablers and outcomes of KMI in supply chains. After determining influencing factors (internal and external) and short-term (internal and external) and long-term outcomes (sustainability) of KMI, they are evaluated by 82 respondents from 74 Turkish manufacturing companies which are members of supply chains. The results suggest that Turkish companies have implemented KM except four of the surveyed companies. The study identifies corporate culture as an internal enabler and market and customers as external enablers as the most apparent contributors of KMI. Regarding their focus on the outcomes, interviewees believe that KMI helps them achieve short-term outcomes more as opposed to long-term outcomes (sustainability). The study has also surprising results: while collaboration emerges to be a weak outcome, only the economic dimension of sustainability appears as an outcome of KMI. The results may imply that Turkish companies do not properly recognize, implement, and therefore realize the fundamental outcomes of KMI in their respective supply chains. The results also indicate that they mainly focus on their internal issues (production and organizational structure) instead of focusing on external issues (customers, market, and other chain members).

Keywords: Knowledge management implementation; Supply chains; Enablers; Outcomes; Sustainability (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1007/s13132-020-00677-7 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:jknowl:v:12:y:2021:i:3:d:10.1007_s13132-020-00677-7

Ordering information: This journal article can be ordered from
http://www.springer.com/economics/journal/13132

DOI: 10.1007/s13132-020-00677-7

Access Statistics for this article

Journal of the Knowledge Economy is currently edited by Elias G. Carayannis

More articles in Journal of the Knowledge Economy from Springer, Portland International Center for Management of Engineering and Technology (PICMET)
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().