Artificial Intelligence (AI) and Automation in Administrative Procedures: Potentials, Limitations, and Framework Conditions

Peter Parycek (), Verena Schmid () and Anna-Sophie Novak ()
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Peter Parycek: University for Continuing Education Krems
Verena Schmid: University for Continuing Education Krems
Anna-Sophie Novak: University for Continuing Education Krems

Journal of the Knowledge Economy, 2024, vol. 15, issue 2, No 131, 8390-8415

Abstract: Abstract Integrating artificial intelligence (AI) systems into administrative procedures can revolutionize the way processes are conducted and fundamentally change established forms of action and organization in administrative law. However, implementing AI in administrative procedures requires a comprehensive evaluation of the capabilities and limitations of different systems, including considerations of transparency and data availability. Data are a crucial factor in the operation of AI systems and the validity of their predictions. It is essential to ensure that the data used to train AI algorithms are extensive, representative, and free of bias. Transparency is also an important aspect establishing trust and reliability in AI systems, particularly regarding the potential for transparent representation in rule-based and machine-learning AI systems. This paper examines the potential and challenges that arise from integrating AI into administrative procedures. In addition, the paper offers a nuanced perspective on current developments in artificial intelligence and provides a conceptual framework for its potential applications in administrative procedures. Beyond this, the paper highlights essential framework conditions that require continuous monitoring to ensure optimal results in practice.

Keywords: Artificial intelligence; AI; Law; Automation; Digital law; Transparency; Bias; Digital Government; E-Government; Legal Tech (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s13132-023-01433-3

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