Decoding the Journey Towards Digital Work Processes. Reflections on the Impact of Agile Working on Knowledge Hiding and Knowledge Sharing

Italo Giuseppe Cirielli De Mola (), Luigi Napoli (), Fernando Giancotti () and Francesco Caputo ()
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Italo Giuseppe Cirielli De Mola: Centro Alti Studi per la Difesa (CASD)
Luigi Napoli: Marche Polytechnic University
Fernando Giancotti: Centro Alti Studi per la Difesa (CASD)
Francesco Caputo: University of Naples ‘Federico II’

Journal of the Knowledge Economy, 2025, vol. 16, issue 1, No 185, 5384 pages

Abstract: Abstract Organizations, communities, and socio-economic entities are rapidly changing in response to the consequences of the COVID-19 pandemic. Increasing attention is reserved for the opportunities offered by digitalization to identify different approaches for performing “traditional activities” in a new way. In such a scenario, Agile Working is contributing to reframing socio-economic entities, and new challenges are emerging in terms of human resources management. With the aim of enriching the current debate about the impact of Agile Working on socio-economic processes and organizations, this paper adopts the interpretative lens provided by Knowledge Management and Systems Thinking for depicting a conceptual model able to support both researchers and practitioners in understanding how digital work processes can influence knowledge hiding and knowledge sharing inside organized entities.

Keywords: Agile work; Digital work processes; Knowledge management; Knowledge hiding; Knowledge sharing (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s13132-024-02044-2

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