The Role of Top Management Involvement and Supply Chain Integration on Smes’ Innovation Performance: Moderation Impact of Firm Experience Capability

Timothy Amoako (), Hao Chen (), Stephen Abiam Danso () and Edem Segbefia ()
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Timothy Amoako: Jiangsu University, School of Management
Hao Chen: Jiangsu University, School of Management
Stephen Abiam Danso: Jiangsu University, School of Management
Edem Segbefia: Jiangsu University, School of Management

Journal of the Knowledge Economy, 2025, vol. 16, issue 1, No 187, 5419-5452

Abstract: Abstract Top management involvement (MVV) is acknowledged to be a critical factor in enhancing firm performance. As a result, we evaluated the mediation role of supply chain integration (SCI) in the relationship between MVV and innovation performance. Again, the study evaluated the moderation role of firm experience capability (FEXCAP) in the association between MVV and SCI (internal, customer, and supplier). To this end, we conducted a quantitative empirical study in Ghana enterprise agency. Data was gathered from 685 manufacturing and service small and medium enterprises’ top managers and analyzed using the Analysis of Moment Structures (Amos) and Statistical Package for Social Sciences version 26 software. The results revealed that SCI (internal, customer, and supplier) partially mediated the relationship between MVV and innovation performance. Additionally, FEXCAP positively moderated the association between MVV and SCI (internal, customer, and supplier). The study is critical as it endorses the significant role of MVV in improving the effectiveness of SCI and FEXCAP in firm innovation performance. We evaluated our model in a small and medium context.

Keywords: Top management involvement; Supply chain integration; Firm experience capability; Innovation performance (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s13132-024-02166-7

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