Synergizing Mentorship and Mindfulness with Innovation and Digital Transformation: A Strategic Framework for the Restaurant Industry

Cheng-Hui Wang and Chih-Lun Wu ()
Additional contact information
Cheng-Hui Wang: DaYeh University
Chih-Lun Wu: National Pingtung University of Science and Technology

Journal of the Knowledge Economy, 2025, vol. 16, issue 2, No 64, 7722-7756

Abstract: Abstract The present research centers on understanding the relationship between innovative employee behavior and digital transformation (DT) in the context of a chain restaurant, in the fields of hospitality management and information systems. The first goal of this study is to investigate the variables that impact and facilitate the adoption of DT Specifically, mentorship has a direct influence on the adoption of DT while innovation behavior and mindfulness have mediating effects. According to the conservation of resources (COR) theory, restaurant employees, who are emotional laborers, will face challenges to adopting innovative behavior when they experience resource depletion (whether emotional, cognitive, or physical) which may hamper the adoption of DT. The second aim is to explore the mediating role of standardization on the relationship between innovative behavior and the intention of digital transformation (IDT). This study employs a quantitative research design and structural equation modeling (SEM) to investigate chain restaurants belonging to the Wowprime Corp Group. The variables that impact personal innovative conduct and ultimately impact digital transformation for chain eateries are also examined. The results suggest that mentorship has a direct impact on the intention to engage in DT and can influence it through the promotion of innovative behavior. In other words, the configuration of DT should commence with the most fundamental mentorship unit. The paper also includes a discussion of the theoretical contributions and managerial implications, suggestions for future research, and practical recommendations for chain restaurant operators.

Keywords: Chain restaurant; Service innovation; Digital transformation; Standardization; Mentorship; Mindfulness (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1007/s13132-024-02213-3 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:jknowl:v:16:y:2025:i:2:d:10.1007_s13132-024-02213-3

Ordering information: This journal article can be ordered from
http://www.springer.com/economics/journal/13132

DOI: 10.1007/s13132-024-02213-3

Access Statistics for this article

Journal of the Knowledge Economy is currently edited by Elias G. Carayannis

More articles in Journal of the Knowledge Economy from Springer, Portland International Center for Management of Engineering and Technology (PICMET)
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().