Leveraging AI for Enhanced eGovernment: Optimizing the Use of Open Governmental Data

Maro Androutsopoulou (), Dimitrios Askounis (), Elias G. Carayannis () and Nikos Zotas ()
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Maro Androutsopoulou: National Technical University of Athens (NTUA)
Dimitrios Askounis: National Technical University of Athens (NTUA)
Elias G. Carayannis: George Washington University
Nikos Zotas: University of the Aegean (UNI AEGEAN)

Journal of the Knowledge Economy, 2025, vol. 16, issue 3, No 71, 12998-13033

Abstract: Abstract Artificial intelligence (AI) is rapidly transforming various sectors and holds significant potential for improving government operations, specifically in the realm of eGovernment. This paper explores how AI can pave the way for Gov4 by optimizing the use of open governmental data. Despite AI’s limited adoption in the public sector, it presents a disruptive technology that can drive transparency, innovation, and economic growth. This study examines pioneering governments that have successfully integrated AI to handle and open governmental data, assesses the challenges they faced, and provides recommendations to achieve the desired outcomes.

Keywords: Artificial intelligence; EGovernment; Open governmental data; Gov4; Public sector innovation (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s13132-024-02317-w

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