Evaluating ocean carrier selection criteria: perspectives of Tasmanian shippers

Peter Dzakah Fanam () and Leigh Ackerly ()
Additional contact information
Peter Dzakah Fanam: University of Tasmania the Australian Maritime College, Australia
Leigh Ackerly: University of Tasmania the Australian Maritime College, Australia

Journal of Shipping and Trade, 2019, vol. 4, issue 1, 1-16

Abstract: Abstract The purpose of this paper is to evaluate the decision process of Tasmanian shippers when selecting an ocean carrier. Data collected through an internet-based survey is described, and influential selection criteria are reported with the use of exploratory factor analysis. The findings indicate that Tasmanian shippers are both price and service conscious. Tasmanian shippers, unlike their mainland Australian counterparts, have an overwhelming reliance on maritime transportation. The exploratory factor analysis indicates that service takes precedence over price for the subjects of the study. The findings indicate that network and schedule reliability and corporate social responsibility are influential in the choice of ocean freight services. Cargo security and seasonal capacity availability are similarly influential to Tasmania shippers. The study provides insight into the decision-making process of Tasmanian shippers. In this function, it may benefit Tasmanian ocean freight service providers by describing the characteristics that Tasmanian shippers find desirable in selecting between competing carriers. Thus, ocean freight service providers can formulate necessary strategies to attract Tasmania shippers to purchase their liner services.

Keywords: Shippers; Tasmania freight; Freight forwarders; Ocean carriers; Selection criteria; Container service; Price attributes; Service attributes (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
http://link.springer.com/10.1186/s41072-019-0042-9 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:josatr:v:4:y:2019:i:1:d:10.1186_s41072-019-0042-9

Ordering information: This journal article can be ordered from
https://jshippingandtrade.springeropen.com/

DOI: 10.1186/s41072-019-0042-9

Access Statistics for this article

Journal of Shipping and Trade is currently edited by Kee-Hung Lai

More articles in Journal of Shipping and Trade from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().