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Organizational noncompliance: an interdisciplinary review of social and organizational factors

David Jancsics (), Salvador Espinosa and Jonathan Carlos
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David Jancsics: San Diego State University
Salvador Espinosa: San Diego State University
Jonathan Carlos: San Diego State University

Management Review Quarterly, 2023, vol. 73, issue 3, No 10, 1273-1301

Abstract: Abstract Noncompliance -- a critical aspect of organizational life -- fits into the core of many social science disciplines. However, to date, the diverse knowledge on the subject has not been integrated. This article provides a systematic review of existing interdisciplinary scholarship on social and organizational factors of noncompliance. Using a grounded theory approach, we elaborate a generic conceptual framework that includes a basic classification scheme to better understand the opportunity factors that make this behavior possible and a six-cell typology to capture the essential features of the motivations for noncompliance within organizations. The two main components of the opportunity structure can be classified as organizational-structural factors and regulator-related factors. Considering the motivation of noncompliant actors, the study presents three major perspective categories: utilitarian, normative, and relational approaches. The other critical dimension along which most studies explain noncompliance is the rule systems with which actors can be noncompliant. There are internal rules -- policies and procedures developed internally by an organization, and external rules -- general laws and regulations mandated by external governing authorities.

Keywords: Regulation; Noncompliance; Government; Rational choice; Moral norms; Networks (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/s11301-022-00274-9

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