Determinants and drivers of change for digital transformation and digitalization in human resource management: a systematic literature review and conceptual framework building

Shobitha Poulose, Biplab Bhattacharjee () and Arjun Chakravorty
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Shobitha Poulose: National Institute of Technology
Biplab Bhattacharjee: Jindal Global Business School, OP Jindal Global University
Arjun Chakravorty: Jindal Global Business School, OP Jindal Global University

Management Review Quarterly, 2025, vol. 75, issue 3, No 2, 1936 pages

Abstract: Abstract Post-pandemic, all business functions have undergone large-scale digitalization and transformation. Notably, the human resource function has taken a prominent role in this process. An effective and well-crafted human resource management digital transformation strategy should be an integral component of the enterprise’s digital strategy to accelerate and effectively digitalize. Extant literature has examined the elements of digitalization and digital transformation in human resource management across various domains, sectors and industry. Studies focusing on the all-encompassing framework for the implementation of human resource management digital transformation’ within enterprises are scarce. This systematic literature review bridges this gap by summarizing and outlining an all-encompassing framework of “Enablers and Barriers” that impact enterprise human resource management digital strategy. The study further synthesizes the drivers that impacts this strategy. All related studies conducted between 2011 and 2024, have leveraged 157 articles which was used for the systematic literature review. The conceptual framework introduced in this study can serve as a valuable tool for businesses, aiding them in making informed decisions throughout the journey of implementing human resource management digital transformation.

Keywords: Human resources management; Digital transformation; Enablers; Barriers; Systematic literature review (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s11301-024-00423-2

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