Delay analysis of a two-class batch-service queue with class-dependent variable server capacity

Jens Baetens (), Bart Steyaert, Dieter Claeys and Herwig Bruneel
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Jens Baetens: Ghent University
Bart Steyaert: Ghent University
Dieter Claeys: Ghent University
Herwig Bruneel: Ghent University

Mathematical Methods of Operations Research, 2018, vol. 88, issue 1, No 2, 37-57

Abstract: Abstract In this paper, we analyse the delay of a random customer in a two-class batch-service queueing model with variable server capacity, where all customers are accommodated in a common single-server first-come-first-served queue. The server can only process customers that belong to the same class, so that the size of a batch is determined by the length of a sequence of same-class customers. This type of batch server can be found in telecommunications systems and production environments. We first determine the steady state partial probability generating function of the queue occupancy at customer arrival epochs. Using a spectral decomposition technique, we obtain the steady state probability generating function of the delay of a random customer. We also show that the distribution of the delay of a random customer corresponds to a phase-type distribution. Finally, some numerical examples are given that provide further insight in the impact of asymmetry and variance in the arrival process on the number of customers in the system and the delay of a random customer.

Keywords: Delay; Discrete-time; Batch service; Two-class; Variable capacity (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (3)

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DOI: 10.1007/s00186-017-0627-8

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