An exploratory research on the maturity level of public's emergency capability

Yanqing Wang, Hong Chen () and Robert L. K. Tiong
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Yanqing Wang: China University of Mining and Technology
Hong Chen: Jiangnan University
Robert L. K. Tiong: Nanyang Technological University

Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, 2023, vol. 119, issue 1, No 13, 325-355

Abstract: Abstract In recent years, with the frequency, complexity and impact of various emergencies have continued to increase, improving the emergency capability of the public has become an effective means to deal with emergencies. This study regarded the development of public’s emergency capability as a continuous process, and constructed an emergency capability maturity model of the public, which included five maturity levels, namely initial level, growth level, standard level, integration level, and optimization level. On this basis, we constructed an index system of public’s emergency capability maturity, which including 12 evaluation indexes from 5 dimensions, namely emergency consciousness and attitude, emergency knowledge and skill, physical condition, emergency information and communication capability, and emergency practice experience. Furthermore, a multi-level evaluation method for public’s emergency capability maturity was proposed based on combined-weight cloud model. Finally, an empirical study on the Chinese public was conducted by questionnaire, the results showed that the emergency capability maturity of the public in China was at the growth level. And the maturity level of emergency knowledge and skill, as well as emergency practice experience were only at the initial level. The results of one-way analysis of variance showed that there were significant differences in public’s emergency capability in demographic variables. These results indicated that the evaluation method of public’s emergency capability maturity based on capability maturity model and combined-weight cloud model is highly scientific and feasible, and provided important references for the government take measures to promote the development of public’s emergency capability.

Keywords: Emergency capability; Capability maturity model; Combined-weight cloud model; The public (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/s11069-023-06111-w

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