Analyzing the dynamics behind ethical banking practices using fuzzy cognitive mapping

Ana Rita S. C. Azevedo () and Fernando A. F. Ferreira ()
Additional contact information
Ana Rita S. C. Azevedo: University Institute of Lisbon
Fernando A. F. Ferreira: University Institute of Lisbon

Operational Research, 2019, vol. 19, issue 3, No 5, 679-700

Abstract: Abstract Because the perceived ethics of a banking institution can affect its reputation, concern over ethical practices in the banking sector is rapidly increasing. The alignment of such practices with daily operations, however, requires dealing with a wide range of variables, tangible or intangible, and constitutes a notoriously difficult endeavor. Still, due to the rapidly changing economic environment and current sharp competition in the banking industry, a better understanding of this alignment can help bank managers and other key players enhance value creation through more informed decisions, contributing to stronger integration of ethical practices in the banks’ daily activities. This paper proposes the use of fuzzy cognitive maps (FCMs) to analyze the dynamics behind ethical banking practices. Grounded on intensive group meetings with a panel of senior executives from the banking industry, the result is a well-informed process-oriented framework that sheds light on the manner in which ethical practices interrelate with each other. Implications, advantages and shortcomings of our proposal are also discussed.

Keywords: Ethical practices; Banking sector; Cause-and-effect dynamics; Fuzzy cognitive mapping; 90B50; 90B90; 90C30 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1007/s12351-017-0333-6 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:operea:v:19:y:2019:i:3:d:10.1007_s12351-017-0333-6

Ordering information: This journal article can be ordered from
https://www.springer ... search/journal/12351

DOI: 10.1007/s12351-017-0333-6

Access Statistics for this article

Operational Research is currently edited by Nikolaos F. Matsatsinis, John Psarras and Constantin Zopounidis

More articles in Operational Research from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().