Optimal strategies of social commerce platforms in the context of forwarding and bargaining
Xu Chen (),
Yingliang Wu () and
Rujie Zhong ()
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Xu Chen: South China University of Technology
Yingliang Wu: South China University of Technology
Rujie Zhong: University of Edinburgh
Operational Research, 2023, vol. 23, issue 2, No 2, 28 pages
Abstract:
Abstract “Forwarding and bargaining” is a new marketing pattern in social commerce that fully utilizes consumers’ social relationships and offers an alternative for enterprises struggling with traditional e-commerce platforms. In this paper, we assume a Stackelberg game model between a social commerce platform and an e-commerce enterprise to investigate their strategy changes in four scenarios under the forwarding and bargaining context. Our results show that (1) platforms in the early-mid stage tend to adopt a subsidy strategy to obtain massive user and traffic benefits; (2) for enterprises operating high-quality but low-added-value products, it is unnecessary to join a developed social commerce platform; (3) platforms as direct beneficiaries can always gain more profits than can enterprises from increased traffic benefits; and (4) platforms desire to reduce the forwarding cost, whereas enterprises favour maintaining a higher one.
Keywords: Social commerce platform; Forwarding behaviour; Game theory; Traffic benefit; Forwarding cost; 90B50; 90C30 (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/s12351-023-00768-8
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