EconPapers    
Economics at your fingertips  
 

An application of value-based DEA to identify the best practices in primary health care

M. C. Gouveia (), Luis Dias, C. H. Antunes (), M. A. Mota (), E. M. Duarte () and E. M. Tenreiro ()
Additional contact information
M. C. Gouveia: IPC-ISCAC, Quinta Agrícola
C. H. Antunes: INESC Coimbra
M. A. Mota: ACES Baixo Mondego I
E. M. Duarte: ACES Baixo Mondego I
E. M. Tenreiro: ACES Baixo Mondego I

OR Spectrum: Quantitative Approaches in Management, 2016, vol. 38, issue 3, No 9, 743-767

Abstract: Abstract In 2005, a new phase for primary health care (PHC) in Portugal began, leading to the voluntary and independent creation of Family Health Units. The impact of this reform is now being witnessed, which justifies the need to evaluate its results as far as best practices in PHC are concerned. This work uses a value-based data envelopment analysis (DEA) method, which combines an additive DEA model with multi-criteria decision analysis concepts, to allow incorporating managerial preferences in the performance assessment of 12 health centres in a Portuguese region. Two models are presented for evaluating access to PHC, which resulted from discussions with a group of decision makers. This analysis helped the decision makers in the identification of best practices, sources of inefficiency and gaps relatively to the best practices, thus leading to shape opportunities for improvement.

Keywords: Data envelopment analysis; Multi-criteria analysis; Primary health care; Uncertainty (search for similar items in EconPapers)
Date: 2016
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2) Track citations by RSS feed

Downloads: (external link)
http://link.springer.com/10.1007/s00291-015-0407-x Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:orspec:v:38:y:2016:i:3:d:10.1007_s00291-015-0407-x

Ordering information: This journal article can be ordered from
http://www.springer. ... research/journal/291

DOI: 10.1007/s00291-015-0407-x

Access Statistics for this article

OR Spectrum: Quantitative Approaches in Management is currently edited by Rainer Kolisch

More articles in OR Spectrum: Quantitative Approaches in Management from Springer, Gesellschaft für Operations Research e.V.
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().

 
Page updated 2021-03-28
Handle: RePEc:spr:orspec:v:38:y:2016:i:3:d:10.1007_s00291-015-0407-x