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Understanding factors influencing public transport passengers’ pre-travel information-seeking behaviour

Godwin Yeboah (), Caitlin D. Cottrill (), John D. Nelson (), David Corsar (), Milan Markovic () and Peter Edwards ()
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Godwin Yeboah: University of Warwick
Caitlin D. Cottrill: University of Aberdeen
John D. Nelson: University of Aberdeen
David Corsar: Robert Gordon University
Milan Markovic: University of Aberdeen
Peter Edwards: University of Aberdeen

Public Transport, 2019, vol. 11, issue 1, 135-158

Abstract: Abstract This paper investigates factors influencing public transport passengers’ pre-travel information-seeking behaviours in a British urban environment. Public transport traveller surveys were conducted to better understand the journey stages at which information was sought and the information sources used. A multivariate explanatory model of pre-travel information-seeking behaviour was developed using binomial logistic regression. Explanatory factors considered include socio-demographics, trip context, frequency of public transport use, information sources used, and smartphone ownership and use. Findings suggest that travel behaviour (5 + trips weekly, and

Keywords: Public transport; Pre-travel information; Information-seeking behaviour; Information sources; Journey planning stages (search for similar items in EconPapers)
JEL-codes: R00 (search for similar items in EconPapers)
Date: 2019
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