A Quality Information Benchmarking Methodology: A US Banking Industry Empirical Study

Lotfollah Najjar and Marc Schniederjans ()

Quality & Quantity: International Journal of Methodology, 2006, vol. 40, issue 3, 419-433

Keywords: quality information; quality benchmarking; quality information measurement; service quality; empirical research; US banking industry (search for similar items in EconPapers)
Date: 2006
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DOI: 10.1007/s11135-005-8084-5

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