A quality-oriented framework with QoS management using Bluetooth as a case

Hwa-Chun Ma () and Yen-Wen Chen

Quality & Quantity: International Journal of Methodology, 2009, vol. 43, issue 4, 645-652

Keywords: Bluetooth; Service quality; Service feature interaction; Service recovery; Satisfaction; Trust (search for similar items in EconPapers)
Date: 2009
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DOI: 10.1007/s11135-007-9139-6

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