A quality approach to airport management

Elton Fernandes () and Ricardo Pacheco ()

Quality & Quantity: International Journal of Methodology, 2010, vol. 44, issue 3, 564 pages

Keywords: Airport management; Fuzzy multicriteria analysis; Passenger terminal; Service quality (search for similar items in EconPapers)
Date: 2010
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Citations: View citations in EconPapers (10)

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DOI: 10.1007/s11135-008-9212-9

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