Applying repertory grids technique for knowledge elicitation in quality function deployment

Hsin-Hung Wu () and Jiunn-I Shieh

Quality & Quantity: International Journal of Methodology, 2010, vol. 44, issue 6, 1139-1149

Keywords: Repertory grids technique; Quality function deployment; House of quality; Customer requirement; Technical measure (search for similar items in EconPapers)
Date: 2010
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DOI: 10.1007/s11135-009-9267-2

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