An application of six sigma methodology to enhance leisure service quality
H. Chen,
K. Chen,
T. Chang () and
C. Hsu
Authors registered in the RePEc Author Service: Hao Chen ()
Quality & Quantity: International Journal of Methodology, 2010, vol. 44, issue 6, 1164 pages
Keywords: Leisure service quality; Six sigma; Evaluation (search for similar items in EconPapers)
Date: 2010
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Citations: View citations in EconPapers (2)
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DOI: 10.1007/s11135-009-9271-6
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