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Evaluation and comparison of European countries: public opinion on services

Pier Alda Ferrari (), Paola Annoni and Giancarlo Manzi ()

Quality & Quantity: International Journal of Methodology, 2010, vol. 44, issue 6, 1205 pages

Keywords: Services of general interest; Dissatisfaction index; Nonlinear principal component analysis; Robustness analysis; Bootstrap methods (search for similar items in EconPapers)
Date: 2010
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Working Paper: Evaluation and comparison of European countries: public opinion on services (2007) Downloads
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Persistent link: https://EconPapers.repec.org/RePEc:spr:qualqt:v:44:y:2010:i:6:p:1191-1205

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DOI: 10.1007/s11135-009-9278-z

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