Combining research techniques to improve quality service in hospitality

Mar Vila (), Xari Rovira, Gerard Costa and Ricard Santoma

Quality & Quantity: International Journal of Methodology, 2012, vol. 46, issue 3, 795-812

Keywords: Mixed-methodology; Concept-mapping; Qualitative optimization; Hospitality; Quantitative–qualitative methodologies; Quality service (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1007/s11135-010-9414-9

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