Modeling and initiating knowledge management program using FQFD: a case study involving a healthcare institute

Ching-Wen Chen ()

Quality & Quantity: International Journal of Methodology, 2012, vol. 46, issue 3, 889-915

Keywords: Knowledge management (KM); KM enabler; KM process; Fuzzy logic; Fuzzy quality function deployment (FQFD) (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1007/s11135-011-9432-2

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