Teaching quality enhancement using value-chain instruction system design

Ya-huei Wang () and Hao-Chang Lo ()

Quality & Quantity: International Journal of Methodology, 2013, vol. 47, issue 6, 3303-3318

Abstract: This study focuses on creating learning value by applying process reengineering as the central concern of instruction design. It also applies the concept of total quality management, which includes learner satisfaction levels, teaching service levels, and learner response potential, to develop value-chain instruction system design (VCISD). The purpose of the study is to raise the quality of education by reconstructing the content and procedures of teaching. To determine if the proposed instruction system design is superior to traditional methods, this study uses empirical research to validate the effectiveness of VCISD. Results show that VCISD had positive effects on students’ learning outcomes in terms of listening comprehension and reading comprehension. Students also attained higher satisfaction levels in terms of the use of teaching material/teaching aids in class, the depth of teaching content, the breadth of teaching content, the liveliness of teaching content, and the coherence and continuity of teaching content. Copyright Springer Science+Business Media B.V. 2013

Keywords: Total quality management (TQM); Process reengineering; Value chain; Instruction system design (search for similar items in EconPapers)
Date: 2013
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DOI: 10.1007/s11135-012-9720-5

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