Study of issues in cold chain using fuzzy environment

Madhu Arora (), Rupesh Kumar (), Chandra Prakash Garg (), Neeraj Sharma () and Muddassar Sarfraz ()
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Madhu Arora: Sri Balaji University
Rupesh Kumar: O. P. Jindal Global University
Chandra Prakash Garg: IIM Rohtak
Neeraj Sharma: Department of Management Studies Graphic Era (Deemed to Be University)
Muddassar Sarfraz: Zhejiang Shuren University

Quality & Quantity: International Journal of Methodology, 2024, vol. 58, issue 6, No 17, 5395-5419

Abstract: Abstract Owing to the presence of numerous issues in a developing nation like India the cold supply chain of frozen food products is not performing effectively leading to losses and wastage of food products. It therefore becomes imperative to identify and evaluate these issues. With that as an aim, this study categorized issues into seven main categories based on detailed literature review and expert interviews. DEMATEL (Decision-Making Trial and Evaluation Laboratory), AHP (Analytic Hierarchy Process), and FAHP (Fuzzy Analytic Hierarchy Process) are the multi-criteria decision-making methods applied to conduct ranking of issues in order of their criticality and importance. The results demonstrate that the infrastructural, awareness & handling practices issues are found to be the two most critical issues. Safety & Quality and Responsiveness are categorized as Influenced issues, while the other issues are Influencing issues. In order to confirm the steadiness of the rankings, sensitivity analysis was conducted. The study will help the cold chain partners understand the criticality of the issues.

Keywords: Frozen food; Cold supply chains; Fuzzy AHP; Safety and quality issues; Sustainability (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s11135-024-01901-1

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