Conceptualizing the Integration of Business and Private Components in Individual Information Systems

Julia Lanzl (), Lena Utz (), Patrick Afflerbach () and Henner Gimpel ()
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Julia Lanzl: Branch Business & Information Systems Engineering of the Fraunhofer FIT
Lena Utz: Branch Business & Information Systems Engineering of the Fraunhofer FIT
Patrick Afflerbach: FIM Research Center for Information Management
Henner Gimpel: Branch Business & Information Systems Engineering of the Fraunhofer FIT

Schmalenbach Journal of Business Research, 2024, vol. 76, issue 1, 29-61

Abstract: Abstract Individuals build their individual information system (IIS) with which they manage the boundary between different domains of life. In this age of permanent mobile accessibility, however, the boundary between the private and business domains can become blurred. While some users try to maintain a degree of separation between the two IIS sub-systems (the private and the business information system), others integrate them. Understanding such integration is essential as it affects well-being and performance in both domains. To further this understanding, we introduce a conceptualization of IIS that distinguishes between four layers of IIS: devices, digital identities, relationships, and information. To measure IIS integration, we develop a method based on the IIS components’ usage frequencies in each domain. We evaluate our conceptualization as well as our measurement method by empirically testing a theoretical model of IIS integration on multiple layers. Our data provides empirical support for the importance of relationship integration as one of the four layers. This leads us to the conclusion that even though IIS are composed of four layers, only the relationship layer is of interest regarding IIS integration. Our results are of interest and service to individuals, organizations, and IT designers who aim to manage IIS integration for individual and organizational benefits.

Keywords: Individual information systems; Boundary theory; IIS integration; Structural equation modeling (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s41471-023-00176-w

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