Developing a Smart Energy Service Canvas

Jennifer Günter, Lukas Fabri (), Simon Wenninger and Can Kaymakci
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Jennifer Günter: Bergische Universität Wuppertal
Lukas Fabri: University of Applied Sciences Augsburg
Simon Wenninger: University of Applied Sciences Augsburg
Can Kaymakci: Fraunhofer Institute for Manufacturing Engineering and Automation IPA

Schmalenbach Journal of Business Research, 2025, vol. 77, issue 1, 95-125

Abstract: Abstract Rising energy and CO2 prices are driving industrial companies to focus increasingly on energy efficiency and flexibility to remain competitive. Besides technical improvements, smart energy services like nonintrusive load monitoring (NILM) are promising approaches to increasing a company’s energy efficiency and flexibility potential. Despite its advantages, smart energy services are not yet widely used in practice, and service providers are cautious. Existing research investigates almost exclusively technical aspects of smart energy service applications and systems, particularly for NILM, while a business model perspective is missing. This study addresses this research gap following a design science research approach with literature research and expert interviews, and develops a business model framework—the Smart Energy Service Canvas (SESC). The SESC is a practical and empirically validated tool to formalize, structure, and implement a business idea on smart energy services.

Keywords: Nonintrusive load monitoring; Business model; Data-driven services; Smart energy services; Smart manufacturing; Sustainable manufacturing (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s41471-024-00201-6

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