Developing a Scale of Ethical Responsibility (SER): A Multi-Dimensional Instrument for Fintech Professionals

Rizqa Anita (), Weishen Wu () and Muhammad Rasyid Abdillah ()
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Rizqa Anita: Da-Yeh University
Weishen Wu: Da-Yeh University
Muhammad Rasyid Abdillah: Universitas Lancang Kuning

Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, 2023, vol. 170, issue 3, No 10, 1007-1033

Abstract: Abstract The nature of ethical responsibility as an individual’s critical ability or the basic values and principles for corporate ethical actions has not been confirmed. There are several instruments for measuring ethical actions in finance, technology, and information systems domains, however, most of them have limitations to assess the ethical responsibility of the fintech professionals. The purpose of this study is to develop an instrument for measuring fintech professionals’ ethical responsibility. Based on an ethical responsibility conceptual framework, a set of ethical responsibility measurements has been developed through a systematic process. With a questionnaire, data were collected from 480 fintech professionals working in Indonesia. A two-tier approach was used to validate the ethical responsibility measurements, including exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). The results of data analysis showed a structure of six dimensions for fintech ethical responsibility. The multi-dimensional instrument was constructed and validated, namely the Scale of Ethical Responsibility (SER), as an effective instrument to assess fintech professionals’ ethical responsibility. Finally, the applications of SER and its future development in the fintech sector are discussed.

Keywords: Financial technology; Ethical responsibility; Scale development (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/s11205-023-03231-5

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