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Innovation and service-dominant logic

Kun-Huang Huarng (), Amparo Cervera and Francisco Mas-Verdu
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Kun-Huang Huarng: Feng Chia University
Amparo Cervera: University of Valencia
Francisco Mas-Verdu: Universitat Politècnica de València

Service Business, 2018, vol. 12, issue 3, No 1, 453-456

Abstract: Abstract Radical changes have occurred in innovation management. Traditional goods-dominant logic has shifted to service-dominant logic, where value is created for use instead of exchange. Customers are tied to organizations to co-create value. The focus of this special issue is on high quality, original, unpublished research, case studies, and implementation experiences. The issues are covered, including the collaborative workplaces for innovation in service companies, the financial crisis in hospitality industry, the role of quality management in innovation, and the value logic in service.

Keywords: Collaborative workplaces; Financial crisis; Hospitality; Quality management; Value logic (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (4)

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DOI: 10.1007/s11628-018-0369-6

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