Correction to: Do customers exhibit gratitude after service recovery? Understanding the moderating role of relationship type

Ramakrishna Salagrama (), Sanjeev Prashar () and T. Sai Vijay ()
Additional contact information
Ramakrishna Salagrama: Indian Institute of Management Raipur
Sanjeev Prashar: Indian Institute of Management Raipur
T. Sai Vijay: Indian Institute of Management Ranchi

Service Business, 2021, vol. 15, issue 4, No 9, 781 pages

Date: 2021
References: Add references at CitEc
Citations: View citations in EconPapers (3)

Downloads: (external link)
http://link.springer.com/10.1007/s11628-021-00469-2 Abstract (text/html)
Access to the full text of the articles in this series is restricted.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:svcbiz:v:15:y:2021:i:4:d:10.1007_s11628-021-00469-2

Ordering information: This journal article can be ordered from
http://www.springer.com/business/journal/11628

DOI: 10.1007/s11628-021-00469-2

Access Statistics for this article

Service Business is currently edited by S.M. Lee and J. Millet Roig

More articles in Service Business from Springer, Pan-Pacific Business Association
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().